The entire staff at XO offers a judgement free and fun environment to help make you feel and look your best. I have been seeing Lauryn for almost 2 years - she came highly recommended by a good friend. Lauryn is not only the sweetest human alive, she is one of the most knowledgeable injectors I’ve come across. She listens to what your goals are and gives thoughtful input on how to safely reach them without overstepping. Can’t wait for my next appointment!
XO Aesthetic Refinery | A Boutique Med Spa
Medical Spa in Louisville, KY
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-19
Key Facts
- XO Aesthetic Refinery | A Boutique Med Spa is a medical spa located at 3744 Frankfort Avenue (St. Matthews 40207.
- Rating: 5/5 across 393 patient reviews.
- Phone: (323) 929-5874.
- Services: Medical spa.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.50 of 5 · weight 30%
5/5 stars
- Review volume0.93 of 5 · weight 25%
393 reviews (log-normalized)
- Review recency0.40 of 5 · weight 10%
80% of recent reviews in last 12 months
- Sentiment analysis0.75 of 5 · weight 15%
100% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
XO Aesthetic Refinery, a medical spa in Louisville, Kentucky, offers aesthetic treatments designed to enhance natural features. The practice provides services including injectables, laser treatments, and skin care solutions tailored to individual needs. Rated 5 stars across 393 reviews, the spa has built strong patient satisfaction. Those seeking injectable treatments or laser procedures in Louisville frequently turn to XO Aesthetic Refinery for their aesthetic goals.
Contact & Location
Ratings & Reviews
XO Aesthetic Refinery | A Boutique Med Spa ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
12 of 14 verified- Verified address3744 Frankfort Avenue (St. Matthews
- Phone number(323) 929-5874
- Real website (not directory URL)www.xoaestheticrefinery.com
- Aggregate rating5/5
- Patient review volume393 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.6/5
- Sentiment analysis100% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysisstrongest in Botox (7 services detected)
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for XO Aesthetic Refinery | A Boutique Med Spa before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
XO Refinery will be my top place to go, they have the best prices, offer better mixes, they're welcoming, you get your own room, dim lighting, it's comfy, your nurse brings you a warm blanket at the get go, makes sure you are super comfortable, and has very nice bedside manners. Kasi was my person and she is the greatest and sweetest, personable, knowledgeable, warm, and definitely gained a repeat customer. They have a coffee station in the waiting area, not far across the room on the other side, and they did a wonderful job with setting a romantic type of cozy atmosphere with the decor and colors. It's not so "corporate" and cheap feeling like Restore 🤷♀️. Thanks for making my first time here a great experience to make me want to keep coming back
I chose Lauren after seeing her videos online and noticing how knowledgeable she is about facial anatomy. That mattered to me because I was nervous about getting neurotoxins and wanted to avoid issues like ptosis or results that did not suit my face. She took the time to answer every question, explain the anatomy, and make sure I fully understood what she was doing. I immediately felt comfortable and confident in her expertise. I also appreciate that she is honest. There were treatments I assumed might help, and instead of agreeing just to do them, she explained why they would not create the result I was looking for. That level of transparency built trust from the start. She also did my cheek and chin filler and again took the time to explain face balancing and how each change affects overall harmony. I left with results I love and a better understanding of how to achieve them. Lauren is knowledgeable, skillful, and committed to doing what is best for her patients. I am grateful I found her and would recommend her to anyone looking for thoughtful, safe, and beautiful results.
I never leave reviews, but this one is absolutely deserved. Skin is an investment. You wear it every single day, so invest in who is caring for it. I’ve had quite a few treatments done at XO Aesthetic Refinery, and even though I knew after my very first appointment that Emma deserved a glowing review, I wanted to experience enough to give a fair and full picture. After several visits, I can confidently say she is hands down the best. I will recommend her any chance I get. Emma is incredibly detail oriented in every aspect of her work. She thoroughly explains each step of a treatment, walks through post-care instructions, schedules around my busy work calendar, reschedules when life happens, and helps me build an affordable yet effective skincare routine. She follows up after treatments, keeps track of totals to make sure I stay within budget, and even sends me home with facial towels in a Ziploc so I could wash off my chemical peel at my hair appointment since I wouldn’t be home. It’s the little things that make such a big difference, and Emma goes above and beyond every time. She is professional, kind, personable, and clearly educated in her craft. Her communication is unmatched. She always makes sure treatments complement each other perfectly, such as timing chemical peels with Botox or layering microneedling and peels in the right sequence. She even thinks ahead to make sure services like brow lamination and spray tans coordinate seamlessly. So far, I have received VI Peels, microneedling, spray tans, brow tint and lamination from Emma, with upcoming facials and extractions planned. Every single treatment has been tailored perfectly to my skin and goals. Since coming to her, my skin has transformed, but more importantly, so has my confidence. She has completely changed the way I view skincare and what it means to take care of yourself. She has helped me see that investing in your skin is not just about appearance. It is about feeling your best every day. I am so glad Emma is the one prepping me for my wedding. I trust her fully and know I’ll be glowing on my big day thanks to her care and attention to detail. Emma has such a genuine way of making you feel comfortable, cared for, and beautiful in your own skin. Every appointment feels like self-care, not just another service. I leave glowing on the outside and feeling good on the inside. If you have been considering booking with Emma, do it. You will be so glad you did.
Lauryn is INCREDIBLE! She is so thorough, explains everything and is so knowledgeable on all her products. I wanted to be wedding ready and she has made me wedding ready! I had Botox, cheek filler, nasal fold filler and jawline line filler done, and she was so conservative that I look very natural. I feel like she enhanced my natural beauty! Boom with Lauryn, you will not be disappointed. Plus she’s just warm and makes the appointment fun!
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Knowledgeable injectors with facial anatomy expertise
- Honest advice refusing unnecessary treatments
- Warm personable staff with excellent bedside manner
Concerns mentioned
No notable concerns surfaced in this analysis.
What this spa is strongest at
Derived from 393 reviews · No AI summarizationBased on which treatments are mentioned most often in patient reviews and how those reviews are rated, XO Aesthetic Refinery | A Boutique Med Spa is strongest in Botox — mentioned 3 times with an average rating of 5.0/5.
- Botox★★★★★5.0/5 · 3 mentions100% positive
“I never leave reviews, but this one is absolutely deserved. Skin is an investment. You wear it every single day, so invest in who is caring for it. I’ve had quite a few treatments done at XO…”— taylor baker, 5-star review
- Dermal fillers★★★★★5.0/5 · 2 mentions100% positive
“I chose Lauren after seeing her videos online and noticing how knowledgeable she is about facial anatomy. That mattered to me because I was nervous about getting neurotoxins and wanted to avoid…”— Londan Huff, 5-star review
- Facial★★★★★5.0/5 · 2 mentions100% positive
“I never leave reviews, but this one is absolutely deserved. Skin is an investment. You wear it every single day, so invest in who is caring for it. I’ve had quite a few treatments done at XO…”— taylor baker, 5-star review
- Cheek fillers★★★★★5.0/5 · 1 mention100% positive
“Lauryn is INCREDIBLE! She is so thorough, explains everything and is so knowledgeable on all her products. I wanted to be wedding ready and she has made me wedding ready! I had Botox, cheek filler,…”— Jessica Luvisi, 5-star review
- Microneedling★★★★★5.0/5 · 1 mention100% positive
“I never leave reviews, but this one is absolutely deserved. Skin is an investment. You wear it every single day, so invest in who is caring for it. I’ve had quite a few treatments done at XO…”— taylor baker, 5-star review
We count which treatments appear in each spa’s public Google reviews using a curated synonym map (e.g. “Botox” also matches “Dysport”, “Xeomin”). Ratings are the reviews’ own star scores — we do not adjust them. Empty services mean no reviews mentioned them yet. See full methodology →
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.5.0of 5
“Lauryn is not only the sweetest human alive, she is one of the most knowledgeable injectors I've come across.”
- CleanlinessFacility appearance, hygiene, equipment care.4.0of 5
“they have the best prices, offer better mixes, they're welcoming, you get your own room, dim lighting, it's comfy, your nurse brings you a warm blanket at the get go...”
- Pricing transparencyWere prices communicated clearly up front?4.0of 5
“XO Refinery will be my top place to go, they have the best prices, offer better mixes, they're welcoming...”
- Wait timesPunctuality and scheduling experience.4.0of 5
“She takes the time to answer every question, explain the anatomy, and make sure I fully understood what she was doing.”
- Results qualityDid treatments work? Naturalness and longevity.5.0of 5
“I had Botox, cheek filler, nasal fold filler and jawline line filler done, and she was so conservative that I look very natural.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 393 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with XO Aesthetic Refinery | A Boutique Med Spa.
Be the first to share your experience with XO Aesthetic Refinery | A Boutique Med Spa.
Submit your experience →What clients love about XO Aesthetic Refinery | A Boutique Med Spa
- Consistently high marks for Medical spa results
- Long track record — 393 patient reviews and counting
- 5-star average across all aggregated reviews
Services & Specialties
Services include Medical spa.
Financing Available for Medical spa in Louisville
Many med spas in Louisville offer financing through Cherry, Affirm, or CareCredit. XO Aesthetic Refinery | A Boutique Med Spa can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across medical spa packages in Louisville, KY.
Hours of Operation
| Monday | 9:30 AM – 5:00 PM |
| Tuesday | 9:30 AM – 5:00 PM |
| Wednesday | 9:30 AM – 5:00 PM |
| Thursday | 9:30 AM – 5:00 PM |
| Friday | 9:30 AM – 5:00 PM |
| Saturday | 9:00 AM – 4:00 PM |
| Sunday | Closed |
Venues nearby
Frequently Asked Questions
Where is XO Aesthetic Refinery | A Boutique Med Spa located?
XO Aesthetic Refinery | A Boutique Med Spa is located at 3744 Frankfort Avenue (St. Matthews in Louisville, KY 40207.
What is the phone number for XO Aesthetic Refinery | A Boutique Med Spa?
You can reach XO Aesthetic Refinery | A Boutique Med Spa at (323) 929-5874.
What services does XO Aesthetic Refinery | A Boutique Med Spa offer?
XO Aesthetic Refinery | A Boutique Med Spa offers medical spa. Contact the provider directly for current service availability and pricing.
What is the rating of XO Aesthetic Refinery | A Boutique Med Spa?
XO Aesthetic Refinery | A Boutique Med Spa has a 5/5 star rating based on 393 aggregated patient reviews.
Help other patients find XO Aesthetic Refinery | A Boutique Med Spa
If you've visited XO Aesthetic Refinery | A Boutique Med Spa, leaving a Google review helps other patients in Louisville, KY make informed decisions.
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Why XO Aesthetic Refinery | A Boutique Med Spa is on our list
We evaluated 8 data points before listing XO Aesthetic Refinery | A Boutique Med Spa. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.