Massage Envy in Washington, DC offers massage therapy services at their Wisconsin Avenue location. Rated 4.6 stars across 387 reviews, the spa provides a range of massage treatments for clients seeking pain relief and relaxation. Patients searching for professional massage therapy in Washington, DC frequently consider Massage Envy.
Massage Envy ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
Verified reviews sourced from Google. 5 most recent shown.
★★★★★— Temi Akinrefon
ME Tenleytown does not disappoint! The front desk staff (Deja, Diamond) are so courteous and knowledgeable, they easily answered all my questions. The management (Danielle) helped me understand what the experience would be like and also gave me some tips to fast track my transaction.
The storefront is clean and welcoming. When we arrived Deja and Diamond quickly helped us through our intake paperwork without missing a beat! As people walked in or out, they greeted them with a bright, warm smile and still attended to us.
My friends enjoyed their experience and I'm definitely coming back in January.
★★★★★— Felecia Brown
I use to love this place, Wisconsin Ave NW, until the staff receptionist with a stank attitude deleted my appointment, that I paid for (I had a membership) becuse she had a stank disposition, ask to speak with a supervisor, she stated she was the only one there. Go figure, so I change locations to Siilver Spring, they had better attitudes.
★★★★☆— STEVE KANTOR
Massage by Lamia was very good. Solid. But service levels and business savvy lacking. I was a guest of friend who is on their $100 subscription plan. The greeting was perfunctory by Lamia. Neutral not friendly. Not curious. Asked one question if what I wanted. No one offered upsell of hot towels or aromatherapy. At end the tipping system offered lowest tip of 20% of the retail price of $160 so if I did not read fine print I would have tipped $32! This is misleading and gives bad taste. As I was about to leave, front desk person made minor sales offer for $100 monthly membership. But it was really really weak. If franchise owner sees this feel free to email or call me so I can
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★★☆☆☆— Luiz Sene
Below my expectations! The masseuse has a poor technique. Did not respond to my requests made in the initial interview with the hostess. The discount offered for the first massage was not applied even showing the texted message. I don't recommend it. The worst part was that a tip was requested...
★★★★★— Katreada Thomas
I am writing to express my sincere appreciation for the exceptional massage therapy I received from Kimberly. Her expertise and professionalism were truly outstanding. I explained my specific areas of concern, and Kimberly addressed each one with skill and care. The treatment effectively relieved significant muscle tension and soreness, leaving me feeling significantly more relaxed and comfortable. I was extremely pleased with the results and would highly recommend Kimberly's services to others. I look forward to returning for future appointments.
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
60% positiveacross analyzed reviews
What patients praise
✓Courteous knowledgeable front desk staff
✓Expert massage therapy relieving muscle tension
✓Clean welcoming storefront
Concerns mentioned
Rude receptionist deleted paid appointment
Masseuse poor technique ignored client requests
Misleading tipping system charged 20% of retail price
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic Claude
Five aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
Staff & bedside manner
Friendliness, attentiveness, communication.
3.0
of 5
“The front desk staff (Deja, Diamond) are so courteous and knowledgeable, they easily answered all my questions.”
Cleanliness
Facility appearance, hygiene, equipment care.
4.0
of 5
“The storefront is clean and welcoming.”
Pricing transparency
Were prices communicated clearly up front?
2.0
of 5
“At end the tipping system offered lowest tip of 20% of the retail price of $160 so if I did not read fine print I would have tipped $32! This is misleading and gives bad taste.”
Wait times
Punctuality and scheduling experience.
3.0
of 5
Results quality
Did treatments work? Naturalness and longevity.
4.0
of 5
“Her expertise and professionalism were truly outstanding... The treatment effectively relieved significant muscle tension and soreness, leaving me feeling significantly more relaxed and comfortable.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
387 Google reviews
5 review excerpts on file
0 YouTube reviews found
0 Reddit threads referenced
0 first-person experiences from our contributor network
Long track record — 387 patient reviews and counting
Convenient Washington location
Verified by No BS Med Spa Reviews
Services & Specialties
Services include Massage spa.
Massage spa
Financing Available for Massage spa in Washington
Many med spas in Washington offer financing through Cherry, Affirm, or CareCredit. Massage Envy can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across massage spa packages in Washington, DC.
We evaluated 8 data points before listing Massage Envy. We never accepted payment from this business — they earned this listing through our methodology.
Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.