TL;DR: Even if you have zero money, if you are considering this clinic for gender-affirming care (or any care at all), please book a consultation. You will not regret it. I had top surgery here, and I waited until after my first post-operation appointment to write this review so that it is comprehensive. There's many ways in which this clinic went above and beyond in their care for me: 1. Allowing me to take medications home before the surgery. This ensured that I had ample time to portion, research, and understand the role of each medication. 2. Dr. Nuckles went ahead and waived the $2500 practice fee. I simply explained my situation, and he waived the fee. There was no judgment, no request for proof. Just understanding and empathy. 3. I experienced a great deal of friendliness from everyone at this practice. 4. The team here--I wish I knew everyone's names--were wonderfully punctual in booking all the required appointments and consultations. There were 4 consultations total, one of which was at the site of surgery, not including the surgery itself. I was given clearcut instructions on how, where, when to show up and was very thoroughly briefed on what to expect at each appointment. 5. There was no overselling or false promises. Dr. Nuckles told me what the worst could be, and, when I ended up having positive results, he was equally honest in letting me know and celebrating with me. 6. I felt truly seen for who I am. 7. They worked with me to ensure that I could consume THC without negatively affecting my recovery, allowing me a non-narcotic analgesic option. No hate for those who prefer narcotics; they just don't work as painkillers very well for me (I end up cloudy-headed and in pain). 8. There's a lot more that added to my overall experience, like the nice color scheme of the clinic, the cleanliness, little details that one notices immediately upon arrival. I will just say to go and check Richmond Aesthetic Surgery out for yourself! The only minor issue I ran into was a change in personnel soon after my first consultation without notice. I did have to follow up because no one reached out to me to continue the care process after the initial consultation. This wasn't a huge problem, though; don't let it dissuade you from seeking treatment here.
Verified profile · Richmond, VA
No BS · no spa pays to rankRichmond Aesthetic Surgery
Medical Spa in Richmond, VA
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-07-10
Key Facts
- Richmond Aesthetic Surgery is a medical spa located at 11934 W Broad St Suite 200 23233.
- Rating: 4.9/5 across 380 patient reviews.
- Phone: (804) 424-2000.
- Services: Plastic surgeon.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.47 of 5 · weight 30%
4.9/5 stars
- Review volume0.93 of 5 · weight 25%
380 reviews (log-normalized)
- Review recency0.50 of 5 · weight 10%
100% of recent reviews in last 12 months
- Sentiment analysis0.75 of 5 · weight 15%
100% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
Richmond Aesthetic Surgery in Richmond, VA specializes in plastic surgery services delivered by experienced surgeons. The practice is rated 4.9 stars across 380 reviews, reflecting consistent patient satisfaction with their surgical outcomes. Located at 11934 W Broad Street, Suite 200, the practice serves patients seeking cosmetic and reconstructive procedures. Patients searching for plastic surgery in Richmond frequently consider Richmond Aesthetic Surgery based on its high ratings and established track record.
About Richmond Aesthetic Surgery
Richmond Aesthetic Surgery is a medical spa serving Richmond, VA, providing aesthetic care for the surrounding community. You'll find the clinic at 11934 W Broad St Suite 200. Clients rate it 4.9 stars over 380 reviews, a consistently glowing track record. It's positioned as a mid-range option. Worth knowing: care is physician-led, virtual consults are available, and financing options help spread out the cost. Booking a consultation is the best way to confirm pricing and the right treatment plan.
Meet the Team
- Neil J. ZemmelMedical Director · MD
See the best-rated med spas in Richmond, VA →
Contact & Location
Ratings & Reviews
Richmond Aesthetic Surgery ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
Rating distribution
Rating breakdown for Richmond Aesthetic Surgery
Richmond Aesthetic Surgery holds a 4.9/5 overall rating across 380 patient reviews. The distribution below reflects 5 analyzed reviews.
Editorial audit
11 data points we verified
- Verified address11934 W Broad St Suite 200
- Phone number(804) 424-2000
- Real website (not directory URL)www.richmondplasticsurgery.com
- Aggregate rating4.9/5
- Patient review volume380 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.6/5
- Sentiment analysis100% positive across 5 reviews
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated Richmond Aesthetic Surgery across 11 verified data points before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
For my first visit, I felt so comfortable and so relaxed! I was unsure if I would feel like a fish out of water and I felt anything but. The staff all from the Doctor to the front reception were incredibly friendly and kind and made you feel like you’d known them for years. I cannot wait to get my procedures done and start to feel and look like my old self again.
I had such a great experience! The doctor and his entire team are incredibly kind, professional, and caring. From my first consultation to my follow-up appointments, the entire process was seamless and very informative. They made me feel completely comfortable and confident every step of the way. I got exactly what I was looking for and couldn’t be happier with my results. I would highly recommend him to anyone considering plastic surgery!
Amazing experience! Everyone was friendly, smiling, and actually took the time to walk me through everything. They answered my questions without rushing and explained my post-visit directions in detail. Dr. Zemmel feels like a dad who’s telling you what’s best for you and why. He really listens, and what impressed me most was that he remembered parts of my medical history without even looking at my chart. That’s when you know someone truly pays attention. If you want a provider and practice who genuinely cares and knows what they’re doing, this is the place for you.
Thank you for your kind service. Dr. Nuckles was very kind and thorough. Ms. Beverly thank you for your comfort when I became emotional. It was a great experience considering it was my initial consultation for breast cancer reconstructive surgery.
Review analysis
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Doctor remembers patient medical history without chart
- Detailed post-visit directions and thorough explanations
- Compassionate staff support during emotional moments
Concerns mentioned
No notable concerns surfaced in this analysis.
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.5.0of 5
“The staff all from the Doctor to the front reception were incredibly friendly and kind and made you feel like you'd known them for years.”
- CleanlinessFacility appearance, hygiene, equipment care.3.0of 5
- Pricing transparencyWere prices communicated clearly up front?4.0of 5
“Dr. Nuckles went ahead and waived the $2500 practice fee. I simply explained my situation, and he waived the fee.”
- Wait timesPunctuality and scheduling experience.4.0of 5
“Everyone was friendly, smiling, and actually took the time to walk me through everything. They answered my questions without rushing and explained my post-visit directions in detail.”
- Results qualityDid treatments work? Naturalness and longevity.5.0of 5
“I got exactly what I was looking for and couldn't be happier with my results.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Citations
Sources we analyzed for this listing
- 380 Google reviews
- 5 review excerpts on file
Last updated Jun 20, 2026 · How we source data →
What clients love about Richmond Aesthetic Surgery
- Consistently high marks for Plastic surgeon results
- Long track record — 380 patient reviews and counting
- Convenient Richmond location
Services & Specialties
Services include Plastic surgeon.
What to Expect at Richmond Aesthetic Surgery
Plan on a consultation to kick things off where a physician-led provider reviews your goals, health history, and any past treatments before recommending services that fit your needs. You'll discuss the plan, expected results, timing, and any preparation, then proceed with treatment and clear aftercare guidance. A good consult should leave you with realistic expectations and a sense of the costs involved, and the team aims to make a first visit comfortable and informative rather than rushed. Virtual consults are also available if you'd rather start from home. Come prepared with questions about results, downtime, and pricing, and don't hesitate to confirm that a licensed provider will perform your treatment.
Financing Available for Plastic surgeon in Richmond
Many med spas in Richmond offer financing through Cherry, Affirm, or CareCredit, which let you spread treatment costs over fixed monthly payments. Ask Richmond Aesthetic Surgery during your consultation which plans they accept and whether interest-free terms are available.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across plastic surgeon packages in Richmond, VA.
Hours of Operation
| Monday | 8:30 AM – 5:00 PM |
| Tuesday | 8:30 AM – 5:00 PM |
| Wednesday | 8:30 AM – 5:00 PM |
| Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Location
11934 W Broad St Suite 200, Richmond, VA, 23233
About Richmond Aesthetic Surgery
Richmond Aesthetic Surgery is a medical spa in Richmond, VA that provides plastic surgeon. Across 380 reviews, it maintains a 4.9-star rating, and it falls in the mid-range on cost. It advertises financing options, virtual consultations, and physician oversight. It is best to confirm treatments and current pricing directly with the spa.
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We forward your request to Richmond Aesthetic Surgery. Free, no obligation — and we never sell your place in line.
Venues nearby
Frequently Asked Questions
Where is Richmond Aesthetic Surgery located?
Richmond Aesthetic Surgery is located at 11934 W Broad St Suite 200 in Richmond, VA 23233.
What is the phone number for Richmond Aesthetic Surgery?
You can reach Richmond Aesthetic Surgery at (804) 424-2000.
What services does Richmond Aesthetic Surgery offer?
Richmond Aesthetic Surgery offers plastic surgeon. Contact the provider directly for current service availability and pricing.
What is the rating of Richmond Aesthetic Surgery?
Richmond Aesthetic Surgery has a 4.9/5 star rating based on 380 aggregated patient reviews.
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Editorial integrity
Why Richmond Aesthetic Surgery is on our list
We evaluated 8 data points before listing Richmond Aesthetic Surgery. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.