Everyone seems poorly trained. They may need better management. Front desk staff seemed nice but seemed unsure about some things. I called back to speak with a manager and spoke with the regional manager who had a terrible attitude. In response to owners reply, you don't even know what name my service would have been under or if I even got a service. However, the tone of your response says a lot. This is pretty much the same attitude. A simple, "We're sorry about any bad experience you may have had at this location. Please give us another chance." would work.
Massage Envy
Medical Spa in Little Rock, AR
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-21
Key Facts
- Massage Envy is a medical spa located at 209 N University Ave Ste 200 72205.
- Rating: 4.7/5 across 520 patient reviews.
- Phone: (501) 492-7721.
- Services: Massage spa.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.41 of 5 · weight 30%
4.7/5 stars
- Review volume0.98 of 5 · weight 25%
520 reviews (log-normalized)
- Review recency0.30 of 5 · weight 10%
60% of recent reviews in last 12 months
- Sentiment analysis0.45 of 5 · weight 15%
60% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
Massage Envy in Little Rock, Arkansas offers massage therapy services at their location on North University Avenue. Rated 4.7 stars across 520 reviews, the spa provides professional massage treatments designed for relaxation and therapeutic relief. Patients searching for massage services in Little Rock often consider Massage Envy as a established option in the area.
Contact & Location
Ratings & Reviews
Massage Envy ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
11 of 14 verified- Verified address209 N University Ave Ste 200
- Phone number(501) 492-7721
- Real website (not directory URL)locations.massageenvy.com/arkansas/little-rock/209-n-university-ave.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website
- Aggregate rating4.7/5
- Patient review volume520 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.1/5
- Sentiment analysis60% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysispending — needs review text
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for Massage Envy before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
My massage therapist was excellent. Attentive, respectful, and professional. The establishment itself was clean and beautiful and comfortable. However, The elderly lady at the counter was VERY pushy about the 75$ membership. When I told her I wasn’t interested in a membership (for the third time) she said “It’s only 75 dollars, you don’t have 75$”? I felt insulted from this, As I had just spent more money than I was comfortable on with the massage. I understand it’s a costly process and I can prepare for that. But what followed, felt like shaming for not spending the amount of money she wanted me to spend. I do intend on returning, but will have zero tolerance for them pushing a Membership.
I absolutely love coming to get a firm massage from Suzanne! She’s personable, kind, and really professional. She really knows her stuff too!
I was in Littlt Rock for my nephew’s graduation. I was really in need of a massage so I booked with Zach. Listen, he is AMAZING!!! Book with him! He listened to my needs and got them all together. I wish I could’ve gotten in tomorrow before I leave. Of course he’s booked up! So, if you are in Littke Rock! Go check Zach out!
Excellent services from Jaime, although I shouldn't put his name because I already have trouble booking with him. Lol. He is great and thorough, well trained and highly skilled. Very professional.
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Skilled massage therapists (Suzanne, Zach, Jaime)
- Clean and beautiful establishment
- Attentive and professional service
Concerns mentioned
- Poor staff training and management
- Pushy membership sales tactics
- Regional manager had terrible attitude
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.3.0of 5
“Everyone seems poorly trained. They may need better management.”
- CleanlinessFacility appearance, hygiene, equipment care.4.0of 5
“The establishment itself was clean and beautiful and comfortable.”
- Pricing transparencyWere prices communicated clearly up front?2.0of 5
“When I told her I wasn't interested in a membership (for the third time) she said 'It's only 75 dollars, you don't have 75$'?”
- Wait timesPunctuality and scheduling experience.3.0of 5
- Results qualityDid treatments work? Naturalness and longevity.5.0of 5
“He listened to my needs and got them all together.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 520 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with Massage Envy.
Be the first to share your experience with Massage Envy.
Submit your experience →What clients love about Massage Envy
- Consistently high marks for Massage spa results
- Long track record — 520 patient reviews and counting
- Convenient Little Rock location
Services & Specialties
Services include Massage spa.
Financing Available for Massage spa in Little Rock
Many med spas in Little Rock offer financing through Cherry, Affirm, or CareCredit. Massage Envy can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across massage spa packages in Little Rock, AR.
Hours of Operation
| Monday | 9:00 AM – 10:00 PM |
| Tuesday | 9:00 AM – 10:00 PM |
| Wednesday | 9:00 AM – 10:00 PM |
| Thursday | 9:00 AM – 10:00 PM |
| Friday | 9:00 AM – 10:00 PM |
| Saturday | 9:00 AM – 10:00 PM |
| Sunday | 10:00 AM – 6:00 PM |
Venues nearby
Frequently Asked Questions
Where is Massage Envy located?
Massage Envy is located at 209 N University Ave Ste 200 in Little Rock, AR 72205.
What is the phone number for Massage Envy?
You can reach Massage Envy at (501) 492-7721.
What services does Massage Envy offer?
Massage Envy offers massage spa. Contact the provider directly for current service availability and pricing.
What is the rating of Massage Envy?
Massage Envy has a 4.7/5 star rating based on 520 aggregated patient reviews.
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Why Massage Envy is on our list
We evaluated 8 data points before listing Massage Envy. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.