IMMERSE Spa in Detroit, Michigan, located within MGM Grand Detroit, offers spa services to visitors and locals alike. The facility maintains a 4.1-star rating across 279 reviews. Patients searching for spa treatments in Detroit often consider IMMERSE Spa as an option during their visits to the casino resort.
IMMERSE Spa ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
Verified reviews sourced from Google. 5 most recent shown.
★★★★★— Paige Donegan
I don’t know why I never have been here since now. It was such a relaxing experience. Being able to hangout in the spa, by the pool, hot tub and steam room before and after your massage was so relaxing and perfect. Janet was my massage therapist, she was absolutely amazing! One of the best massages I’ve ever had. The robe was like a cloud. It was nice to have valet parking included with the spa. Not to mention after you can grab some food in the casino before you head out. My friend and I spent at least 5ish hours here.
★☆☆☆☆— J W
Highly disappointed and shocked today it was extremely DIRTY the jacuzzi had a lot of dirt in it, towels everywhere on the floor, no lotion, steam room broken at 4pm , and no one at the front answered the phone after 430pm when they close at 6pm. I’m shocked I’ve been there multiples of times and this was the worst for the money that was spent all together $400 today never again.
★★★★★— Jill Drury
We stayed at MGM Grand for two days while in town for a Red Wings game. I stopped by the Spa and was able to book a deep tissue massage for the same day. Jarrell was professional, listened to my concerns about problem areas and worked on these areas to help reduce the tension and pain. This was one of the best massages I have ever had. The Spa and pool areas were very relaxing and the locker room was clean. All staff involved were kind, personable and professional. Thank you Immerse Spa for a wonderful experience.
★★★★★— Sparkly DM
Very clean! Amazing experience. Had the most amazing pedicure that I’ve ever had. The pool and hot tub were super clean as well as the whole locker room area. The staff is amazing and everybody makes it a wonderful experience. Very attentive . Very quiet. good place to go to have a nice peaceful time. Spent the whole day at the pool and hot tub then went for a nice pedicure. Thank you for making it a wonderful birthday experience!
★☆☆☆☆— Emma Jane
For how high end this place is, their booking system is shit. I booked online for two massages for my mom and myself for my wedding week. They had me input both guest names and the services we wanted. It showed the price and had me put a credit card in. I pressed submit and everything went through. Fast forward to today, my mom and I were so excited to have some relaxation before my wedding. We show up and they don’t have our booking, and there is nothing they can do. Horrible service. I was looking forward to relaxation before my wedding and Immerse Spa dropped the ball. I will tell everyone about this experience and advice them to go elsewhere.
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
60% positiveacross analyzed reviews
What patients praise
✓Skilled massage therapists who address problem areas
✓Amenities like pool, hot tub, steam room
✓Clean spa and locker room facilities
Concerns mentioned
Unreliable online booking system loses reservations
Inconsistent cleanliness and maintenance across visits
Understaffed front desk with poor after-hours availability
What this spa is strongest at
Derived from 279 reviews · No AI summarization
Based on which treatments are mentioned most often in patient reviews and how those reviews are rated, IMMERSE Spa is strongest in IPL — mentioned 1 time with an average rating of 1.0/5.
IPL★☆☆☆☆1.0/5 · 1 mention
0% positive
“Highly disappointed and shocked today it was extremely DIRTY the jacuzzi had a lot of dirt in it, towels everywhere on the floor, no lotion, steam room broken at 4pm , and no one at the front…”— J W, 1-star review
We count which treatments appear in each spa’s public Google reviews using a curated synonym map (e.g. “Botox” also matches “Dysport”, “Xeomin”). Ratings are the reviews’ own star scores — we do not adjust them. Empty services mean no reviews mentioned them yet. See full methodology →
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic Claude
Five aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
Staff & bedside manner
Friendliness, attentiveness, communication.
4.0
of 5
“All staff involved were kind, personable and professional.”
Cleanliness
Facility appearance, hygiene, equipment care.
3.0
of 5
“it was extremely DIRTY the jacuzzi had a lot of dirt in it, towels everywhere on the floor... and this was the worst for the money that was spent”
Pricing transparency
Were prices communicated clearly up front?
2.0
of 5
“It showed the price and had me put a credit card in. I pressed submit and everything went through. Fast forward to today, my mom and I were so excited... We show up and they don't have our booking, and there is nothing they can do.”
Wait times
Punctuality and scheduling experience.
2.0
of 5
“We show up and they don't have our booking, and there is nothing they can do.”
Results quality
Did treatments work? Naturalness and longevity.
5.0
of 5
“Jarrell was professional, listened to my concerns about problem areas and worked on these areas to help reduce the tension and pain. This was one of the best massages I have ever had.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
279 Google reviews
5 review excerpts on file
0 YouTube reviews found
0 Reddit threads referenced
0 first-person experiences from our contributor network
Long track record — 279 patient reviews and counting
Convenient Detroit location
Verified by No BS Med Spa Reviews
Services & Specialties
Services include Spa.
Spa
Financing Available for Spa in Detroit
Many med spas in Detroit offer financing through Cherry, Affirm, or CareCredit. IMMERSE Spa can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across spa packages in Detroit, MI.
We evaluated 8 data points before listing IMMERSE Spa. We never accepted payment from this business — they earned this listing through our methodology.
Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.