Cincinnati Sports Club

Please beware of joining this club. $700 fee to join and then $139/month, which increases yearly. You are not able to pause the membership for any reason. You can pause it only for 6 months at a time, during which you have to pay $25. So if, for example, you are out of town for a month or want to pause during a period of financial instability for a couple months, you cannot do that. If you only need to pause it for a short or uncertain amount of time, the economics don't make sense because at that point it's better to just join another gym you xan actually use. The social events are targeted more toward retiree age, which may be appropriate for some demographics but was not communicated during sign up. The coworking space is practically unusable due to lack of monitors/basic productivity equipment. You would need to bring your full office set up to make this functional. And the onsite food options are underwhelming. For some reason, they spend a lot of investment into alcohol on site which seems contradictory. While there are several amenities in theory, the gym itself is an older environment that is fairly crowded, not an atmosphere that inspires you to go to the gym or conducive to relaxation. The saunas are cramped. Some of the equipment is practically unusable such as the punching bags, due to the locations and crowding. I found dealing with the customer service team to be difficult and the general manager was nonresponsive. Based on my gym experiences in coastal cities, I think a more appropriate price point would be $100/month flat fee with the option to add the summer pool during summer months. For perspective, I was a member of a gym that was $25 biweekly and had an indoor pool; steam room; very large saunas: several group class spaces including a football yard, 2 dance studios, spin space, and boxing room; massage chairs; a delicious high quality smoothie bar; and an option to add a restoritive membership for infrared sauas with red light, vitamin c showers, compression therapy, and cold therapy. This is simply way overpriced for what you get.

Was five stars but has consistently gone down hill. You’re over your increased membership dues coupled with adding way too many new members and not having a cap to new members leads to an average gym feel. If I want overcrowding I’d join planet fitness for $20. This hasn’t even talked about during the summer months. The outdoor pool is disgustingly overfilled we’re doing most weekends. You can’t even find two chairs next to each other. And this doesn’t include the stupid guest policy. Can’t bring guests on weekends or holidays. Why? Cause they’re worried about the crowd size. Then STOP SIGNING NEW MEMBERS UP!

Love it here. I’m there for several hours a couple times a week. I take full advantage of all the amenities. I workout with private trainer and use the sauna, steam, hot tub, and cold plunge. Tonics is extra but getting massages and haircuts onsite is very convenient.

I recently had a very disappointing experience at Cincy Sports Club that I feel compelled to share. As a member for a while now, I've enjoyed many aspects of the club until this spring/summer season. Firstly, the initiation fee is a complete scam. They claim it creates a barrier to entry, but from my experience working at competitor luxury health clubs, this is typically negotiable. The fee keeps increasing, and if you're considering joining, know that I've had friends join in the past year who were all offered different prices – so don’t give up on negotiating! I joined because I prefer clubs with a sauna, free towels, and included classes. Plus, the adult pool is a great way to catch up and relax with friends. However, since joining, the women’s sauna has been broken the majority of the time, the cardio machines are always full during busy times, and on three occasions this year, there were no available chairs at the adult pool. My main gripe is the customer service. A few weeks ago, I reserved a spot to bring a guest, but upon arrival, the manager of membership services and the front desk staff were incredibly hostile and uncooperative. The club’s outdated mobile app is not user-friendly and slow, and despite having a reservation, they showed no willingness to work with me when I had mistakenly reserved the wrong pool for my guest. Considering it was 4 PM, I had a chair next to me already with a towel on it, and there were at least 30 or more chairs available on the adult pool deck, you'd think they would realize this was an honest mistake and allow us to proceed. Unfortunately, the front desk staff seemed to have had enough arguments that day and immediately called the manager up to the desk. The overcrowding at the club has become unbearable. With the influx of new members this year, it's increasingly difficult to enjoy the facilities without feeling cramped. When you combine this with the lack of customer-friendly service, it becomes hard to justify the commute, cost, and lack of available machines, weights, and pool chairs. Spending thousands of dollars at a club should at least afford you the courtesy of a friendly and understanding conversation. Unfortunately, my recent interaction left me feeling frustrated and undervalued as a member. The club's inability to provide even basic customer service is very disappointing. This isn’t how you keep members, and it is very apparent that they aren’t interested in retaining us

Great facility, great pool area and amenities but some of the employees are on an absolute power trip and rude. Makes me not want to utilize the already very expensive rate that this place costs us.