EDITING POST, OLD POST BELOW THIS. EDIT: The doctors and nurses were amazing and treated us very well. Highly professional and very knowledgeable. I would love to come back here. Kelli is the best nurse ive ever worked with! Once you get past the young receptionists the hospital is great, students and staff! Original post:Walked into reception and the lady had a water bottle full of stickers talking about how she has terrible mental health, red flag for you there, saw a nurse with a large badge that said 'i dont know, I just work here' it doesnt matter if that was supposed to be in good fun or not, its not something you want to see in a hospital while your wife is about to give birth. Only allowed two visitors, however as the husband/father you are counted as one of the visitors so if your parents come its no longer family time after birth. The rooms are large enough to have at least 6-8 people in to visit with multiple chairs and a good size hospital couch but only two visitors are allowed and you discredit the husband? The staff doesnt even acknowledge the husband when talking about the child and situation from as simple as my phone number to how many kids we have and medicines, they only talk to the mother of the child like a woman giving birth can always think clearly and remember details. Very insulting and unprofessional.
University of Nebraska Medical Center
Medical Spa in Omaha, NE
Profile reviewed by No BS Med Spa Reviews Editorial Team · Updated 2026-05-21
Key Facts
- University of Nebraska Medical Center is a medical spa located at S 42nd & 68198.
- Rating: 4.3/5 across 914 patient reviews.
- Phone: (402) 559-4000.
- Services: University hospital.
- Price range: $$.
Our composite score from 6 weighted data signals.
How we calculated this
- Google rating1.29 of 5 · weight 30%
4.3/5 stars
- Review volume1.07 of 5 · weight 25%
914 reviews (log-normalized)
- Review recency0.50 of 5 · weight 10%
100% of recent reviews in last 12 months
- Sentiment analysis0.30 of 5 · weight 15%
40% positive across 5 reviews
- Data completeness0.75 of 5 · weight 15%
8/8 data points verified
- Google Place ID verified0.25 of 5 · weight 5%
verified via Google Places API
University of Nebraska Medical Center in Omaha, Nebraska operates as a university hospital providing comprehensive medical services to the region. The facility is rated 4.3 stars across 913 reviews, reflecting patient experiences across its various departments and services. As an academic medical center, it serves both as a clinical treatment facility and teaching institution. Patients seeking specialized hospital care and academic medicine resources in Omaha often consider University of Nebraska Medical Center.
Contact & Location
Ratings & Reviews
University of Nebraska Medical Center ranks via our priority score (rating × log of review count), which favors providers with both high satisfaction and substantial review volume. See how we rank.
14 Data Points We Evaluated
12 of 14 verified- Verified addressS 42nd &
- Phone number(402) 559-4000
- Real website (not directory URL)www.unmc.edu
- Aggregate rating4.3/5
- Patient review volume914 reviews
- Recent review text5 most recent on file
- Service inventory1 services documented
- Operating hours7/7 days documented
- MSD Editorial Score4.2/5
- Sentiment analysis40% positive across 5 reviews
- Editorial team notespending editorial visit
- Contributor experiences0 on file
- Service strength analysisstrongest in IPL (1 services detected)
- Editorial sub-ratings5 aspects scored across 5 reviews
We evaluated these 14 data points for University of Nebraska Medical Center before listing. Read our research methodology →
Recent Patient Reviews
Verified reviews sourced from Google. 5 most recent shown.
You will not be given a heads-up of how much anything will cost - even if it will be many thousndas of dollars for rudimentary tests. Two basic allergist visits (allergen prick test and an asthma test) will cost me $5000, AFTER insurance. For specialists UNMC bill you/your insurance DOUBLE for each service - charging for the hospital's resources and the specialists'. Service is good, but they will not shy away from extracting as much money as they possibly can from you. These are bad people, when it comes down to it.
I recently had a hysterectomy done by Dr katherine lessman. The staff there was amazing I have spent the better part of two decades fighting over two states I have seen 15 doctors to try to get the procedure done. My menstrual cycles were so awful that I could not function because they would put me in the hospital needing blood transfusions and made me so sick I would be bedridden for sometimes two and a half weeks at a time. The surgery went smooth I'm at home recovering now. She has messaged me through my patient portal to check on me. The staff was lovely and I couldn't have asked for a better outcome. I finally had a doctor do what was medically right for me and I cannot be grateful enough. I I'm looking forward to being fully recovered and being able to be functional in my life with a new light that I've never had in my life before. Thank you everyone who was involved with my surgery and my care you are truly amazing people.
the most incompetent administration/ front desk people you will ever have the displeasure of interacting with. getting a referral into them is a herculean task. and if you go in person they’ll literally tell you they have the referral, but if you call them they say they don’t have the referral. unbelievably bad service, a disgrace to healthcare as a whole. this place is a shining example of why so many people despise american healthcare.
After getting to the er from being transferred from bellevue we sat in the er for 4 hrs before we seen a Dr. After seeing a Dr we were in er for a day and half before we got admitted due to "lack of space" then we get a room on the 9th floor of Clarkson tower! The nurses are worthless. Shes a fall patient so cant get out of bed by herself. Push nurse button takes 45 mins for someone to show up then they say ill let the nurse know and leave! The nurse comes in amd helps her to the toilet and hr after needing to! Then she asks me to stay there with her so she can go do other work and she'll be back! The staff here is lazy/ incompetent of doing work! If you are dying risk it to go elsewhere! Me nor anyone i love will never be back to this hospital! Took 5 hrs for lunch to arrive. Called back to check and they say sorry it didnt print well get it to you! The room we went to had opened sodas and cans of soda all over the room. Assuming wasn't cleaned before we arrived! DO NOT GO HERE EVEN IF YOUR DYING. RISK IR TO GO ELSEWHERE. We have filed the paperwork for a grievance over medication being given that wasn't scanned! This place is a nightmare. The house keeping is terrible. Nurses just throw bloody things all over the place. House keeping doesn't clean anything in 3 days we've been in the room! Shes been in bed for 3 days and hasn't been offered a shower. I did it myself because they won't!
What our analysis found across 5 reviews
AI-assisted analysis using Anthropic Claude Haiku 4.5 — every theme below was derived from the original Google reviews shown below this section, which you can verify yourself.
What patients praise
- Knowledgeable and professional doctors and nurses
- Dr. Katherine Lessman's attentive post-surgery follow-up
- Kelli nurse's exceptional care
Concerns mentioned
- Surprise billing and hidden costs for procedures
- Incompetent front desk administration and referral handling
- Long wait times and insufficient nursing staff responsiveness
What this spa is strongest at
Derived from 914 reviews · No AI summarizationBased on which treatments are mentioned most often in patient reviews and how those reviews are rated, University of Nebraska Medical Center is strongest in IPL — mentioned 1 time with an average rating of 5.0/5.
- IPL★★★★★5.0/5 · 1 mention100% positive
“EDITING POST, OLD POST BELOW THIS. EDIT: The doctors and nurses were amazing and treated us very well. Highly professional and very knowledgeable. I would love to come back here. Kelli is the best…”— joe P (Predaturd31), 5-star review
We count which treatments appear in each spa’s public Google reviews using a curated synonym map (e.g. “Botox” also matches “Dysport”, “Xeomin”). Ratings are the reviews’ own star scores — we do not adjust them. Empty services mean no reviews mentioned them yet. See full methodology →
Editorial sub-ratings
Across 5 reviews · AI-assisted analysis using Anthropic ClaudeFive aspects we score for every spa with reviews on file. Each citation below is a verbatim quote from the actual reviews — you can verify any of them in the Recent Reviews section.
- Staff & bedside mannerFriendliness, attentiveness, communication.2.0of 5
“the most incompetent administration/ front desk people you will ever have the displeasure of interacting with.”
- CleanlinessFacility appearance, hygiene, equipment care.3.0of 5
- Pricing transparencyWere prices communicated clearly up front?1.0of 5
“You will not be given a heads-up of how much anything will cost - even if it will be many thousndas of dollars for rudimentary tests.”
- Wait timesPunctuality and scheduling experience.1.0of 5
“After getting to the er from being transferred from bellevue we sat in the er for 4 hrs before we seen a Dr.”
- Results qualityDid treatments work? Naturalness and longevity.4.0of 5
“The surgery went smooth I'm at home recovering now... She has messaged me through my patient portal to check on me.”
Sub-ratings are produced by Anthropic Claude Haiku 4.5 reading the spa’s public Google reviews. Each citation is verbatim — we do not paraphrase. If an aspect was rarely mentioned, we default to 3 (neutral) and leave the citation blank. Read methodology →
Sources we analyzed for this listing
- 914 Google reviews
- 5 review excerpts on file
- 0 YouTube reviews found
- 0 Reddit threads referenced
- 0 first-person experiences from our contributor network
- Editorial team notes: pending visit
Last updated May 19, 2026 · How we source data →
Patient experiences from our contributor network
0 verified contributors have shared their experiences with University of Nebraska Medical Center.
Be the first to share your experience with University of Nebraska Medical Center.
Submit your experience →What clients love about University of Nebraska Medical Center
- Long track record — 914 patient reviews and counting
- Convenient Omaha location
- Verified by No BS Med Spa Reviews
Services & Specialties
Services include University hospital.
Financing Available for University hospital in Omaha
Many med spas in Omaha offer financing through Cherry, Affirm, or CareCredit. University of Nebraska Medical Center can typically work with you on payment plans for treatments starting around $X. Ask during your consultation about month-by-month options.
Financing terms vary by provider and approved credit. Bring your questions about deposits, APR, and prepayment options to your initial consultation so you can compare totals across university hospital packages in Omaha, NE.
Hours of Operation
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Venues nearby
Frequently Asked Questions
Where is University of Nebraska Medical Center located?
University of Nebraska Medical Center is located at S 42nd & in Omaha, NE 68198.
What is the phone number for University of Nebraska Medical Center?
You can reach University of Nebraska Medical Center at (402) 559-4000.
What services does University of Nebraska Medical Center offer?
University of Nebraska Medical Center offers university hospital. Contact the provider directly for current service availability and pricing.
What is the rating of University of Nebraska Medical Center?
University of Nebraska Medical Center has a 4.3/5 star rating based on 914 aggregated patient reviews.
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Why University of Nebraska Medical Center is on our list
We evaluated 8 data points before listing University of Nebraska Medical Center. We never accepted payment from this business — they earned this listing through our methodology.
See how we research →Data sourcing: Business information is sourced from public business records. Ratings reflect aggregated patient reviews. See how we verify, how we rank, and methodology.